The RightProcess
What makes a process "right?"
Simply put, a process is "right" when it includes:
This is because people don't actually execute a process, they execute the standard operating procedures that correspond to the various steps within a process.
The 3-Step RightProcesss Methodology helps to depict the relationship between these three components that make a process "right."
- A Process Workflow
- A set of accompanying Standard Operating Procedures (SOPs) and
- Key Performance Indicators (KPIs)
This is because people don't actually execute a process, they execute the standard operating procedures that correspond to the various steps within a process.
The 3-Step RightProcesss Methodology helps to depict the relationship between these three components that make a process "right."
- Step 1: Define the Process - Start by defining a Process Workflow with the right level of detail.
- Step 2: Identify the SOPs - From there, identify all of the areas within the process where Standard Operating Procedures are needed. Click here to view a sample SOP.
- Step 3: Identify the KPIs - Lastly, identify opportunities to measure the effectiveness of the process.
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Want to learn more?
I wrote a book. Well, maybe I should say I wrote a document that's close to 50 pages and has been converted into a PDF. Anyway, it's good and it's yours for FREE! It includes the following information:
- The Differences Between a Policy, a Process, and a Procedure
- Three Types of Managers
- Four Influencing Factors for Why Processes and Procedures are Important
- Measurable Accountability
- What Procedures Don't Replace
- What's in it for You the Leader
- Why Perfectly Good Procedures Fail
- And more...